Melvin’s Bakery – Terms and Conditions

Effective Date: 18/05/2025

Welcome to Melvin’s Bakery! These Terms and Conditions (“Terms”) outline the rules for using our website and ordering our delicious treats. By accessing our website or placing an order, you agree to these Terms.

1. About Us

Melvin’s Bakery is an online bakery offering fresh, handmade cookies and baked goods.

Contact: contact@melvinsbakery.co.uk

2. Ordering

  • You can place orders through our website.

  • All orders are subject to availability and confirmation of payment.

  • We reserve the right to refuse or cancel any order at our discretion.

  • You will receive a confirmation email once your order is accepted.

3. Prices & Payments

  • All prices are in GBP and include applicable taxes unless stated otherwise.

  • Payment must be made securely at the time of purchase using our approved payment providers.

  • We reserve the right to change prices at any time, but this won’t affect orders already placed.

4. Delivery

  • We deliver to the areas listed on our website.

  • Delivery times are estimates and may vary due to external factors (e.g. weather, postal delays).

  • You are responsible for providing an accurate shipping address.

5. Returns & Refunds

  • As our goods are perishable, we do not accept returns unless the product is damaged or incorrect.

  • If you have an issue with your order, please contact us within 48 hours of delivery.

6. Use of Our Website

  • You agree to use our website lawfully and not to engage in fraudulent or abusive behaviour.

  • You may not reproduce, copy, or exploit any part of our site without written permission.

7. Intellectual Property

  • All images, content, and branding (including Melvin the bearded dragon!) belong to Melvin’s Bakery and may not be used without permission.

8. Privacy

Your privacy matters to us. Please see our [Privacy Policy] and [GDPR Notice] for details on how we handle your data.

9. Liability

  • We are not liable for any indirect or consequential loss arising from the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Changes to These Terms

We may update these Terms at any time. Any changes will be posted here, and continued use of the site means you accept them.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Questions?

Email us at contact@melvinsbakery.co.uk — we’re happy to help!